Terms and Conditions
The 7-Power Contractor® Signature Operating Manuals System
1. Introduction
1.1 These Terms and Conditions govern your purchase and use of the Signature Operating Manuals System (SOMS) program (the "Program") provided by TMV Enterprises, LLC ("TMV Enterprises").
1.2 By purchasing the Program, you agree to be bound by these Terms and Conditions.
2. Program Description
2.1 The Program includes:
2.1.1 23-lesson self-paced online course
2.1.2 57-page workbook
2.1.2 40 manual templates including the 3 key manuals (Technician, Customer Service Representative, and Dispatcher), 20 additional operating manuals, and 17 trade manuals
2.1.3 Additional forms and templates (Al’s Vault)
2.1.4 Email support for 6 months (3 emails per month)
2.1.5 Three 30-minute 1-on-1 video coaching sessions within 6 months of purchase
2.1.6 Access to a self-paced Time Management for Contractors online course.
3. Purchase and Access
3.1 Upon purchase of the Program, you will be asked to create an account on our learning management system, Kajabi. If you already have an account, you’ll be taken to your Kajabi Library. (You may have to log in.)
3.2 You will have immediate access to the 23-lesson SOMS course, the Time Management for Contractors Course, and the Operating Manuals Library – including Al’s Vault.
3.3 You will gain access to email support and the three video coaching sessions.
4. Refund Policy
4.1 If you decide you do not want the Program, you may request a full refund within 30 days of purchase by emailing [email protected].
4.2 Upon refund, you will lose access to the course and the operating manuals library, including the 37 manuals.
4.3 If you have already downloaded the manuals, and you decide to request a refund, you agree to discontinue their use and permanently delete the documents.
4.4 Once 30 days have passed since purchase, the Program becomes 100% non-refundable.
5. Intellectual Property
5.1 TMV Enterprises retains exclusive ownership of and reserves all rights in the generic Operating Manual forms and templates, TMV Enterprises forms and template manuals, and all associated goodwill, copyrights, and other intellectual property rights.
5.2 TMV Enterprises grants you a perpetual, non-exclusive, worldwide, and royalty-free limited license to use the Operating Manual forms and template manuals solely for your internal business purposes. This license does not include the right to copy, modify, make derivatives of, distribute, sublicense, or reproduce the forms and template manuals.
5.3 If you wish to use the forms and template manuals in any other way, such as licensing or franchising, you must enter into a separate expanded license agreement with TMV Enterprises.
6. Deliverables
6.1 Upon purchase, TMV Enterprises will grant you access to the SOMS and Time management video courses and editable digital documents representing templates for the Technician, Customer Service Representative, and Dispatcher manuals, as well as 37 additional manual templates and additional resources.
6.2 You will retain access to the Signature Operating Manuals course and operating manuals library as long as the Program is in operation.
7. Disclaimer
7.1 The Operating Manuals provided by TMV Enterprises are meant to serve as a custom guide for your company. However, TMV Enterprises takes no responsibility for compliance with the laws or regulations that govern your specific business.
7.2 Before developing your own policies and procedure manuals, consult with your trusted business advisers, including your attorney, to ensure compliance with all relevant laws, customs, and regulations.
By agreeing to these Terms and Conditions, you acknowledge that you have read, understood, and agree to be bound by them.